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Table of Contents May 2018
Vol. 48 No. 5
6 President’s Letter:
Patient Satisfaction: Is the ‘Customer’ Always Right? OFFICERS
President
By Scott L. Furney, MD, President, MCMS
Scott L. Furney, MD
6 Charlotte AHEC Course Offerings for May
7 MedLink News: President-Elect
Elizabeth B. Moran, MD
• Community Blood Center of the Carolinas
• Volunteer Opportunities – NC MedAssist, Care Ring Secretary
8 National Health & Wellness Observances for May Babak Mokari, DO
9 Feature:
S upport Your Local Farmers Markets! Treasurer
10 Feature: John R. Allbert, MD
W omen Physicians Section Meet and Mingle
Immediate Past-President
at Roosters SouthPark Stephen J. Ezzo, MD
13 Member News
13 New Members BOARD MEMBERS
13 In Memoriam Raymond E. Brown, PA
13 Upcoming Meetings & Events Sarah M. Edwards, MD
14 At the Hospitals E. Carl Fisher, Jr., MD
16 Independent Physicians of the Carolinas Donald D. Fraser, MD
16 Advertising Acknowledgements Vishal Goyal, MD, MPH
On the Cover: Jane S. Harrell, MD
Stephen R. Keener, MD, MPH
Support your local farmers markets. See list on page 9.
B. Lauren Paton, MD
1112 Harding Place, #200, Charlotte, NC 28204 Anna T. Schmelzer, MD
704-376-3688 • FAX 704-376-3173
meckmed@meckmed.org Rachel L. Storey, DO
Andrew I. Sumich, MD
Copyright 2018 Mecklenburg County Medical Society G. Bernard Taylor, MD
Mecklenburg Medicine is published 10 times per year by the Mecklenburg County Medical Society, 1112 Harding Place, Suite EX-OFFICIO BOARD MEMBERS
200, Charlotte, NC 28204. Opinions expressed by authors are their own, and not necessarily those of Mecklenburg Medicine or
the Mecklenburg County Medical Society. Mecklenburg Medicine reserves the right to edit all contributions for clarity and length, Tracei Ball, MD, President-Elect
as well as to reject any material submitted. Mecklenburg Medicine is not responsible for unsolicited manuscripts. Charlotte Medical Dental & Pharmaceutical Society
Classified Ads: Open to members, nonprofits and non-member individuals only; advance approval of the Managing Editor and
advance payment required. Member rate is 0, non-members $20 for the first 30 words; $.75 each additional word. Sandi D. Buchanan, Executive Director
Display Ads: Open to professional entities or commercial businesses. For specifications and rate information, contact Mark Mecklenburg County Medical Society
Ethridge at mecklenburgmedicine@gmail.com. Acceptance of advertising for this publication in no way constitutes profes-
sional approval or endorsement of products or services advertised herein. Darlyne Menscer, MD
NCMS Delegate to the AMA
We welcome your comments and suggestions:
Call 704-376-3688 or write Mecklenburg Medicine, c/o Mecklenburg County Medical Society, 1112 Harding Place, Suite 200, Douglas R. Swanson, MD, FACEP, Medical Director
Charlotte, NC 28204. Mecklenburg EMS Agency
EXECUTIVE STAFF
Executive Director
Sandi D. Buchanan
Finance & Membership Director
Stephanie D. Smith
Meetings & Special Events Coordinator
Jenny H. Otto
MECKLENBURG MEDICINE STAFF
Editor
Scott L. Furney, MD
Managing Editor
Sandi D. Buchanan
Copy Editors
Lee McCracken
Stephanie Smith
Advertising
Mark Ethridge
mecklenburgmedicine@gmail.com
Editorial Board
Stephen J. Ezzo, MD
N. Neil Howell, MD
Jessica Schorr Saxe, MD
Graphic Design
Wade Baker
Mecklenburg Medicine • May 2018 | 5